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FAQS

FAQS

Find the answers here

Looking for more info about our food products, recipes, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find an answer, please get in touch.

Boba tea

Select items at “Product”

Fill in Contact Form at “Contact”

Get confirmation from KEIFU

Can I get a sample before ordering?

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Yes, of course! Feel free to ask us for free samples! You only have to pay for your delivery fee.

How long does it take to ship samples from Taiwan to my destination?

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It depends on where you are at, usually it takes about 3-4 business days to send via Delivery Service.

What kind of item do you provide?

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We provide all sorts of bubble tea supplies that you need to open a bubble tea store!
If you cannot find what you want on our website/catalog,
feel free to contact us because not everything is on it.

Do you provide different grades of product?

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Yes, we do have different grades of items based on your needs.
We also can customize flavor, texture, color etc, based on your demand.

How can we get in touch?

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You can contact us via email, phone or whatsapp!

SAMPLING PROCESS

Become a website member and contact us to get high quality samples. You only need to pay the courier fee.

SAMPLING PROCESS

Make delivery payment

KEIFU prepares and ships out the sample

Get the package

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